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Frequently Asked Questions

How can we help you? Feel free to poke around these help topics to find just what you're looking for.

FAQ

Set up (installation) = 1 hour to be up and running
File Formatting = average 1 to 5 days Configuring = 1 to 2 days
Quickest Total = 2 days Longest Total = 2 weeks
File Formatting might be the longest part of the process because it depends on the type of telephone system, the type of sales systems, the type of workforce management system you have.
The workforce management system might be more demanding. The Reporting Engine is already formatted to accept IEX.

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