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Frequently Asked Questions

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The Reporting Engine® resides on high-end scalable cloud servers in state-of-the art datacenters with 24x7x365 in-house network operations. Our software has undergone extensive benchmark testing such as load and performance and has exceeded all expectations. These tests included the CPU, memory, disk IO of the physical servers and the response time of the software. With the current architecture and design, we can provide the highest concurrent user rate required for the largest call centers in North America. As well, our datacenters provides daily data backup and data isolation to ensure the integrity and accuracy of our clients' information. Click here to read more about this subject.

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