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Frequently Asked Questions

How long does it take to implement?

Set up (installation) = 1 hour to be up and running
File Formatting = average 1 to 5 days Configuring = 1 to 2 days
Quickest Total = 2 days Longest Total = 2 weeks
File Formatting might be the longest part of the process because it depends on the type of telephone system, the type of sales systems, the type of workforce management system you have.
The workforce management system might be more demanding. The Reporting Engine is already formatted to accept IEX.

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