“If you do what you’ve always done, you’ll get what you’ve always gotten.” Anthony Robbins
Creating a cost efficient and truly motivated workforce in a call center environment is always a challenge.
Employees are literally “chained” to their phones and feel pushed and pulled by one metric or another.
Employees can quickly become disheartened.
For the next few weeks I will share 5 great ideas that will help you to rejuvenate and motivate your employees to deliver their goals effectively and efficiently with a smile on their faces.